At Bulk Phone Lookup ("we", "us", "our"), protecting your privacy is important. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information when using our services at bulkhonelookup.com.
Information We Collect
- Data you provide: Phone numbers, contact names, uploaded lists, and any notes or labels you include when using our lookup or messaging services.
- Transaction and usage data: Records of lookups performed, timestamps, results returned, and billing information related to purchases of credits or services.
- Technical data: IP address, browser and device information, and cookies or similar technologies used to operate and improve our site.
How We Use Your Information
- To provide and operate our services, including processing lookups and any messaging you initiate through third-party providers such as Twilio.
- To communicate with you about your account, transactions, and support requests.
- For analytics, system operation, and to improve and secure our services.
- To comply with legal obligations and respond to lawful requests from public authorities.
Sharing and Disclosure
- Service providers: We may share information with vendors and partners that perform services on our behalf (for example, payment processors, hosting providers, and messaging APIs such as Twilio). These providers are contractually limited to use the data only to provide the requested services.
- Legal reasons: We may disclose information when required by law, to protect our rights, or in response to legal process.
- No sale of personal data: We do not sell your personal information to third parties for their own marketing purposes.
Data Retention
Processed records and lookup results are retained in our system for up to 15 days. After that period we may permanently remove data. Please download any processed reports you need within that retention window. We retain account and billing information for longer as required to meet legal and business obligations.
Security
We use reasonable administrative, technical, and physical controls to protect data. However, no internet-based service can be completely secure; we cannot guarantee absolute security of information transmitted to or from our services.
Your Choices and Rights
- Access and correction: If you have an account, you can review and update certain account information by logging in or contacting us.
- Deletion requests: If you want data removed, contact us at the address below. Note that processed lookup results may already be removed after our 15-day retention period.
Third-Party Links and Services
Our site may link to third-party websites or integrate third-party services. This Privacy Policy does not apply to those services; review their privacy policies before providing information to them.
Children
Our services are not intended for individuals under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at support@bulkhonelookup.com.